Anyone remember the days before apps were such a crucial part of our everyday work? It was simpler back then—just a website, email, and maybe a few document creation tools in there. But times have changed. Not only do we not work the way we used to, but we don’t purchase software the way we used to either.
Today, there are more apps than people to manage them. Business is primarily conducted in the cloud, which is great for ROI, but challenging for those who have to manage the increasingly long list of applications we use throughout the company: productivity apps, chat tools, social media services, marketing automation, heatmapping, A/B testing, AI, and the list goes on. The availability of SaaS has given individual business units easier access to the apps they need to keep productivity and efficiency high. But that also comes with increased security risks, unidentified spending, underutilization from lack of training, and miscommunication (or even mistrust) between departments.
The rate at which companies are adopting new software and apps is now exceeding their abilities to analyze the effectiveness of those tools. This is what the industry has come to call “shadow IT”—the investment in acquiring, developing, and/or operating IT solutions outside the control of a formal IT organization. Shadow IT leaves the average organization with a vast array of annual contracts and monthly invoices and no real visibility into ROI…unless properly managed as a cohesive technology stack.
How to Know if You Need Tech Stack Management
The increase in shadow IT is reason enough for companies to more effectively manage (or start managing) their app stack.
Here are a few other common scenarios to be on the lookout for:
- Monthly subscription fees that cover advanced features, but your team only uses a handful
- “App overlap” across departments—different apps being used to solve the same problem OR the same app with unnecessary additional licenses
- Not knowing when to renew or how much it will cost
A software stack takes your full array of technology and transforms it into one cohesive unit that lets people see how all those different solutions work together to drive growth. When properly executed, a tech stack can function as a sort of “central nervous system” that unites teams, eliminates data silos, fosters innovation, and supercharges growth.
Proper tech stack management allows you to:
- Map out your entire tech ecosystem for easier identification and organization.
- Properly onboard employees to new tech.
- Provide more relevant training and resources.
- Quickly locate and begin using the most appropriate tool for each job.
- Increase your return on app investment.
Whether you’ve been officially charged with aligning your tech to business strategies or have assumed this responsibility over time, your role is an imperative one. And if you haven’t yet defined who or how you’re going to take the reins of tech stack management, now’s the time.
Harness the Power of Your Tech Stack
We believe 2019 can be the year when companies finally regain control of their technology and align it to the business outcomes they strive so hard to achieve. With total visibility into your entire software ecosystem, you’ll be able to connect teams with the tools they need to perform at their peak and make smarter future investments that catapult your business forward.
Download the new 2019 Guide to Tech Stack Management and stay tuned for more in this seven-part blog series for a deeper understanding of tech stack management and how to harness its power for greater control over your company’s tech footprint.